Returns

The nature of digital products means that once you have downloaded a plugin or theme, there’s no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.

If the digital product is unusable, we need some time to try to fix it. Otherwise, we will make a refund. Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products, please don’t hesitate to contact us.

Delivery Options Overview

We offer instant access to digital products such as themes, plugins, and templates. Download your purchased files quickly and easily through your account. Here’s how it works:

1. Order the Product online and make payment 

2. You Will Receive an Order Confirmation Message

3. Then you can click on download in your profile

4. Then you can upload it to your website / websites

FAQs

Are there any restrictions on the number of downloads?

There is no download limit as long as you don’t abuse it.

If you start downloading 100s of products every day then we have to take down your membership.

How often are new product updates released?

We usually add new products every day and publish new versions of the existing products.

Please note we do not update products immediately and do not provide any guarantee that the last version of each products will be added.

How long can I use the downloaded plugins & themes?

There is no time limit or validity. You can use gpl themes and gpl plugins for lifetime.

Can I request a new product or version of an outdated plugin or theme?

Yes, you can submit us your request and we are pleased to update for you as soon as possible. As long as the product comes under GPL license, we’ll try our best to add asap.

How many sites can I use the same plugin or theme on?

As many as you like. The plugins and themes are GPL licensed so you can use them as often as you like on as many sites as you want.

Need a Help?

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  • Email: support@softpluginsza.com

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